ECL manufactures highly engineered contact materials for customers who build electrical circuit protection & circuit switching devices. ECL succeeds by being customer focused, continuously improving our product and service offerings and by continually improving the management systems of the enterprise. Employee engagement and innovation are essential to the sustainability of the enterprise.
The Vision Statement represents the common goal of the employees and management of ECL. ECL will extend its offerings worldwide, establishing our brand in the global marketplace. ECL's product offering and technical support are market leading and must remain so. ECL will maintain its focus on customer needs, innovate, lean the enterprise and develop new materials until ECL is recognized as the supplier of choice globally.
It is the policy of Electrical Contacts Limited to supply the highest quality products, services and support to our customers in their respective markets. We will work to continuously improve our products and processes so that we meet the complete needs and expectations of our internal and external customers in all activities. To achieve these goals, we require the dedicated efforts of all employees.
QualityWe must meet our internal and external customer needs error free on the first attempt; we must continuously improve our products, systems and operations.
BenchmarkingWe must know our competitors and ourselves; we must always recognize the need to improve our market position, systems and operations.
TeamworkWe must utilize our combined know how to systematically improve problems with urgency.
PeopleWe must motivate and care for our employees; we must recognize the benefits of diversity; we must create a culture in which employee involvement and open communication flourishes; we must promote based on merit; we must treat employees with sensitivity, candor and honesty.
CommunityWe must participate in building a healthy local community.
EnvironmentWe must recognize and eliminate any negative impact on the natural environment.
InnovationWe must innovate to meet customer needs; we must innovate to build operational excellence and sustainability in our business.
TechnologyWe must make investments in technology and systems for the mutual benefit of our customers and ourselves.
SensitivityWe survive because we have customers who pay for the value ECL brings to their business; we must ensure that the value ECL brings is always tangible and market leading.