JOB SUMMARY –

The Inside Sales & Marketing Coordinator supports revenue growth and customer engagement by coordinating sales activities, managing customer communications, and supporting marketing initiatives. This role serves as a key point of contact for customers and internal teams, ensuring timely processing of requests for quotes (RFQs), sales orders, and customer inquiries while maintaining accurate records within the Epicor ERP system.

Working closely with Sales, Engineering, Operations, and leadership teams, the Inside Sales & Marketing Coordinator contributes to business planning, order management, and market intelligence efforts. The role combines customer service, sales coordination, and marketing support to improve customer experience, strengthen brand visibility, and support the company’s sales pipeline.

This position is ideal for a proactive individual who enjoys working in a fast-paced environment, building customer relationships, and supporting both operational sales processes and marketing initiatives.

KEY RESPONSIBILITIES –

Sales Support & Lead Management:

• Generate and qualify sales leads to support the company’s business development pipeline.

• Follow up on price quotations and RFQs to advance opportunities and support deal closure.

• Use strategic questioning and customer engagement to move opportunities through the sales process.

• Support revenue growth by identifying opportunities to improve margins and strengthen customer relationships.

Customer Service & Order Management:

• Act as a primary point of contact for customer inquiries, providing timely and professional communication.

• Coordinate sales order entry, updates, and order tracking through the Epicor ERP system.

• Maintain the order book and ensure accurate tracking of RFQs, quotations, and active customer orders.

• Support internal coordination between Sales, Engineering, Production, and Customer Service teams to ensure customer requirements are met.

• Ensure customer information, pricing, and order details are accurately recorded in ERP systems.

Business Planning & Forecasting:

• Participate in semi-annual business planning activities.

• Assist with forecasting sales performance and revenue projections for upcoming periods.

• Support development of business plans that align customer needs with company objectives.

Market Intelligence & Customer Insights:

• Build relationships with customers to gather market insights, competitive information, and vendor intelligence.

• Monitor customer trends, feedback, and market developments to support sales and marketing strategies.

• Share relevant market insights with internal teams to support strategic decision-making.

Marketing Coordination:

• Support marketing initiatives including digital campaigns, social media engagement, and promotional activities.

• Assist with brand management and marketing communications that strengthen the company’s market presence.

• Coordinate marketing materials and support participation in industry events or trade shows.

Internal Collaboration:

• Act as an advocate for customer needs while ensuring alignment with internal capabilities and company objectives.

• Provide support to internal departments to ensure effective communication and coordination across teams.

• Maintain organized documentation and reporting related to sales activities and customer interactions.

KNOWLEDGE, SKILLS, AND ABILITIES –

Knowledge:

• Understanding of sales processes including lead generation, quoting, and order management.

• Knowledge of marketing principles including digital marketing, brand management, and market positioning.

• Familiarity with ERP systems such as Epicor and their use in sales order management and customer data tracking.

• Basic understanding of manufacturing environments and technical products considered an asset.

Skills:

• Strong customer service and communication skills.

• Effective negotiation and relationship-building abilities.

• Organizational and time management skills to manage multiple sales opportunities and customer requests.

• Proficiency in Microsoft Office applications including Excel, Word, and Outlook.

• Ability to manage data and perform basic statistical or sales analysis.

• Strong problem-solving and critical-thinking abilities.

Abilities:

• Build and maintain strong customer relationships that support revenue growth.

• Manage multiple priorities in a fast-paced sales and customer service environment.

• Communicate effectively with both technical and non-technical stakeholders.

• Maintain accurate records and documentation within ERP systems.

• Work collaboratively with cross-functional teams including Sales, Engineering, Production, and Marketing.

EDUCATION AND EXPERIENCE –

• Degree or diploma in Sales, Marketing, Business Administration, or a related field preferred.

• Experience in inside sales, customer service, or sales coordination roles considered an asset.

• Experience working with ERP systems, particularly Epicor, considered beneficial.

• Experience supporting marketing initiatives, digital marketing, or brand management considered an asset.

• Experience in a manufacturing or industrial environment considered an asset.

WORKING CONDITIONS –

• Primarily office-based role during standard business hours.

o Sitting: approximately 80% of the workday performing computer-based work including customer communication, sales order management, ERP data entry, and marketing coordination.

o Walking: approximately 10–15% of the workday attending meetings, collaborating with internal teams, or supporting operational coordination.

o Standing: approximately 5–10% of the workday during meetings or administrative activities.

• Extended computer use and repetitive keyboarding required due to high volume of customer communication and ERP system usage.

• Frequent communication with customers, internal departments, and external partners.

• Mandatory use of required personal protective equipment (PPE) when accessing production areas.

• Occasional participation in customer meetings, industry events, or trade shows may be required.

JOB SUMMARY –

The Clerical Support role provides administrative and operational support to ensure efficient office and manufacturing operations. This position is responsible for handling routine administrative tasks, maintaining accurate records, supporting communication flow, and assisting internal teams with clerical needs.

This role requires a detail-oriented individual with strong organizational skills, the ability to manage multiple priorities, and a high level of professionalism when handling confidential company information.

KEY RESPONSIBILITIES –

Office Administration & Reception:

• Answer and direct incoming phone calls in a professional and timely manner.

• Greet visitors and coordinate visitor access in accordance with company procedures.

• Collect, sort, and distribute incoming mail and internal communications.

• Provide general clerical support across departments as required.

Documentation & Record Management:

• Organize, update, and maintain both electronic and hard copy filing systems.

• Ensure all documentation is accurate, current, and properly stored.

• Maintain confidentiality when handling company records, financial documents, and sensitive information.

• Draft, edit, and format reports, presentations, and internal documents as required.

Data Entry & Administrative Support:

• Perform data entry tasks with a high level of accuracy and attention to detail.

• Assist with invoicing processes and administrative review of purchase orders.

• Support financial documentation flow through basic auditing and verification processes.

• Maintain administrative trackers and records as required.

Coordination & Communication Support:

• Provide clerical support for internal and external meetings including scheduling and preparation of materials.

• Assist with coordination between staff, clients, and stakeholders.

• Support general communication flow within the organization.

KNOWLEDGE, SKILLS, AND ABILITIES –

Knowledge:

• Basic understanding of office administration and clerical processes.

• Familiarity with documentation management and filing systems.

• Understanding of confidentiality requirements related to company and financial information.

• Exposure to ERP systems such as Epicor considered an asset.

Skills:

• Strong written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Strong organizational and time management skills.

• High attention to detail in data entry and document management.

• Ability to prioritize tasks and manage multiple responsibilities.

Abilities:

• Maintain confidentiality and professionalism at all times.

• Follow established procedures accurately and consistently.

• Communicate effectively with internal teams and external visitors.

• Adapt to changing priorities in a fast-paced environment.

• Support multiple departments with clerical and administrative needs.

EDUCATION AND EXPERIENCE –

• Secondary school diploma or equivalent required.

• Post-secondary education in Business Administration or a related field considered an asset.

• Previous experience in an administrative or clerical role considered an asset.

• Experience in a manufacturing environment or with ERP systems such as Epicor considered an asset.

WORKING CONDITIONS –

• Primarily office-based role with occasional interaction with the production environment.

o Sitting: approximately 75–85% of the workday performing computer-based administrative tasks.
o Walking: approximately 10–15% of the workday supporting coordination activities and moving between departments.
o Standing: approximately 5–10% of the workday greeting visitors or supporting administrative tasks.

• Extended computer use and repetitive keyboarding required.

• Regular interaction with employees, visitors, and external stakeholders.

• Capacity to manage frequent interpersonal interactions while maintaining professionalism and responsiveness.

• Mandatory use of required personal protective equipment (PPE) when accessing the production floor.

Shipping / Receiving Material Handler Job Summary:

The Shipping / Receiving Material Handler is responsible for coordinating the movement of incoming and outgoing materials to support production and customer delivery requirements. This role ensures materials are received, inspected, stored, and shipped accurately while maintaining inventory control and warehouse organization. Working closely with production, purchasing, customer service, and logistics partners, the Material Handler helps maintain efficient supply chain flow and accurate order fulfillment. The role also assists with sales order entry updates and customer service coordination to support reliable communication and on-time delivery performance. By maintaining accurate shipping documentation and inventory records, the Material Handler contributes directly to operational efficiency and customer satisfaction.

KEY RESPONSIBILITIES –

Shipping & Receiving Operations:

• Receive, inspect, and verify incoming shipments against purchase orders and packing lists.

• Unload, sort, and store materials in designated warehouse locations.

• Prepare, package, and label outgoing shipments according to company and carrier requirements.

• Coordinate with carriers and vendors to schedule pickups and deliveries.

• Ensure accurate documentation of inbound and outbound shipments.

Inventory & Materials Control:

• Maintain accurate records of materials received, stored, and shipped within inventory systems.

• Issue and return materials to support production orders.

• Assist with regular inventory counts and report discrepancies.

• Support month-end inventory accuracy and documentation processes.

• Track scrap materials and ensure proper sorting and recording.

Sales Order & Customer Support:

• Assist with sales order entry updates within the ERP system as required.

• Support customer service teams by confirming shipment status and delivery schedules.

• Coordinate internally with production, purchasing, and logistics teams to support customer delivery requirements.

• Provide shipment confirmations and order updates to internal teams to support customer communication.

• Help identify and communicate potential shipment delays to support proactive customer service and on-time delivery performance.

Warehouse Organization & Safety:

• Maintain a clean, organized, and safe shipping and receiving environment.

• Operate forklifts, pallet jacks, and other material handling equipment safely.

• Follow established safety procedures and company policies.

• Ensure compliance with work instructions, quality checks, and warehouse procedures.

Team Support & Collaboration:

• Communicate with production teams to ensure materials are available to support operational needs.

• Support other warehouse and logistics functions as required.

• Assist with training or guiding team members on standard work practices when required.

• Participate in process improvement initiatives related to material flow and warehouse efficiency.

KNOWLEDGE, SKILLS, AND ABILITIES –

Knowledge:

• Basic understanding of warehouse operations and material handling practices.

• Knowledge of shipping, receiving, and inventory control processes.

• Familiarity with ERP systems used for order tracking and inventory management.

• Understanding of documentation requirements for shipping, receiving, and inventory tracking.

Skills:

• Strong attention to detail when verifying shipments and inventory records.

• Ability to safely operate forklifts, pallet jacks, or similar equipment.

• Basic computer skills for inventory systems, shipping documentation, and ERP updates.

• Effective communication skills when working with production teams and customer service personnel.

• Organizational skills to maintain structured storage and accurate inventory tracking.

Abilities:

• Perform physical material handling tasks safely and efficiently.

• Work independently while coordinating with multiple departments.

• Maintain accuracy and attention to detail in shipping documentation and ERP transactions.

• Follow standard work procedures and safety protocols consistently.

• Support operational teams in achieving on-time delivery objectives.

EDUCATION AND EXPERIENCE –

• High school diploma or equivalent preferred.

• Experience in shipping, receiving, warehouse, or material handling roles considered an asset.

• Forklift or material handling equipment experience considered beneficial.

• Basic computer skills and familiarity with inventory or ERP systems preferred.

• Demonstrated reliability, safety awareness, and attention to detail required.

WORKING CONDITIONS –

• Demonstrated reliability, safety awareness, and attention to detail required.

• Primarily warehouse and production-floor based role.

o Standing: approximately 50–60% of the workday performing material handling, shipping, and receiving activities.

o Walking: approximately 25–35% of the workday moving between storage areas, production departments, and loading docks.

o Sitting: approximately 5–10% of the workday completing documentation, system updates, or coordination activities.

• Regular lifting of materials and packages as part of daily duties.

• Operation of forklifts, pallet jacks, and other material handling equipment.

• Exposure to warehouse and manufacturing environments including noise, equipment, and varying temperatures.

• Mandatory use of required personal protective equipment (PPE) including safety footwear, eyewear, and hearing protection when required.

Tool and Die Maker Job Summary:

The Tool and Die Maker is responsible for building, repairing, maintaining, and improving tooling used in the manufacturing process. This role supports production operations by ensuring stamping dies, tooling, and related components meet dimensional accuracy, quality standards, and production requirements. Working closely with engineering, production, and maintenance teams, the Tool and Die Maker interprets engineering drawings, performs precision machining operations, and maintains tooling used in high-volume manufacturing processes. The role requires strong technical expertise, attention to detail, and a commitment to safety while contributing to continuous improvement initiatives that enhance production efficiency and product quality.

KEY RESPONSIBILITIES –

Tooling & Die Maintenance:

• Build, repair, and maintain tooling and stamping dies used in manufacturing operations.

• Support production schedules by ensuring tooling is available, properly maintained, and operating efficiently.

• Diagnose tooling issues and perform repairs or modifications as required.

Precision Machining & Tooling Fabrication:

• Interpret engineering drawings, blueprints, and specifications to manufacture or repair tooling components.

• Select appropriate tools, measuring instruments, and machining methods to ensure dimensional accuracy.

• Perform machining operations using manual equipment and precision measuring instruments.

Production Support:

• Support production teams by troubleshooting tooling issues that impact quality or throughput.

• Verify tooling setup and dimensional accuracy to ensure compliance with engineering specifications.

• Work collaboratively with engineering and production teams to improve tooling performance.

Documentation & Reporting:

• Maintain accurate work reports, documentation, and time records.

• Enter relevant tooling and work information into the ERP system.

• Communicate tooling issues, repair needs, and production impacts to supervisors and team members.

Safety & Workplace Standards:

• Maintain a clean, organized, and safe work environment.

• Follow all workplace safety policies and industrial hygiene standards.

• Use required personal protective equipment (PPE) including safety footwear, eyewear, hearing protection, and gloves.

KNOWLEDGE, SKILLS, AND ABILITIES –

Knowledge:

• Strong understanding of tool and die construction and repair methods.

• Knowledge of machining practices and precision measurement techniques.

• Familiarity with tooling used in manufacturing operations such as stamping or forming processes.

• Understanding of blueprint reading and engineering documentation.

Skills:

• Precision machining and tool fabrication skills.

• Ability to read and interpret technical drawings and specifications.

• Strong troubleshooting and problem-solving skills related to tooling performance.

• Effective communication skills to coordinate with engineering and production teams.

• Basic computer skills including ERP system data entry and Microsoft Office applications.

Abilities:

• Maintain high attention to detail while performing precision machining tasks.

• Work independently while supporting production schedules and tooling requirements.

• Manage multiple tooling priorities within a fast-paced manufacturing environment.

• Safely handle heavy tooling components and materials.

• Adapt to changing work priorities and production requirements.

EDUCATION AND EXPERIENCE –

• Ontario or Inter-Provincial Tool and Die Maker (430A) Certificate of Qualification required.

• Additional certifications such as Machinist (429A) or Mould Maker (431A) considered an asset.

• Minimum 3 years of experience in tool and die manufacturing or repair preferred.

• Experience with CNC operation, wire EDM, sink EDM, or related machining technologies considered an asset.

• Familiarity with software such as SolidWorks, Mastercam, and Microsoft Office considered beneficial.

• Valid Ontario G-Class Driver’s License required.

WORKING CONDITIONS –

• Primarily production-floor based role within a manufacturing environment.

o Standing: approximately 60–70% of the workday performing machining and tooling work.

o Walking: approximately 15–20% of the workday moving between tooling areas and production equipment.

o Sitting: approximately 5–10% of the workday completing documentation and system updates.

• Work environment may include exposure to machining equipment, dust, noise, and varying temperatures.

• Occasional lifting of tooling components or materials up to 50 lbs may be required

• Mandatory use of required personal protective equipment (PPE) including safety eyewear, hearing protection, and protective footwear.

EMPLOYEE PERKS:

• 2 Weeks Vacation with a Progressive Vacation Package
• Receive a yearly allowance for safety boots and uniforms to ensure you are well-equipped for your role
• 1.5 x Overtime Pay after 40.25 hrs. per week
• Annual Profit Sharing
• Extra $1.50/hr Night Shift Premium for working hours between 7PM-7AM

Pay: $35.00-$42.00 per hour + Night Premium

Human Resouces Assistant Job Summary:

The Human Resources Assistant provides administrative and coordination support to the Human Resources function at Electrical Contacts Limited. This role supports employee lifecycle administration, HR recordkeeping, recruitment coordination, data entry, and documentation management. The position assists with routine Human Resources, training, payroll support, and Health & Safety administrative activities. Working under the direction of the Human Resources Generalist, the Human Resources Assistant ensures HR documentation, systems data, and employee records remain accurate and organized. This role provides execution and administrative support only and does not independently interpret policy, provide employee relations guidance, or make Human Resources decisions.

KEY RESPONSIBILITIES –

HR Administration & Employee Lifecycle Support:

• Prepare onboarding and offboarding documentation as directed by the Human Resources Generalist.
• Coordinate interview scheduling and candidate communications during the recruitment process.
• Maintain accurate and up-to-date employee files, documentation, and HR records.
• Enter and update employee information in the HRIS, ensuring accuracy and completeness.
• Maintain HR tracking documents and workforce administration records.

Uniforms, PPE & Associate Support:

• Coordinate uniform and boot voucher issuance for associates.
• Track uniform and boot voucher eligibility, distribution, and related documentation.
• Maintain records related to uniforms and PPE programs.

Payroll & Benefits Administration Support:

• Prepare HR-related payroll updates including new hires, status changes, and terminations for review by the Human Resources Generalist.
• Assist with benefits enrolments, changes, and related documentation.
• Maintain records related to benefits administration and employee leaves.

Training, LMS & Health and Safety Support:

• Support the Training Coordinator by maintaining training documentation and records.
• Enter and track training completion data in the Learning Management System (LMS).
• Assist with training audits and documentation reviews.
• Maintain Health & Safety training records and administrative documentation.
• Assist with documentation preparation for training or Health & Safety compliance audits.

KNOWLEDGE, SKILLS, AND ABILITIES –

Knowledge:

• Full-cycle recruitment practices, including workforce planning, interviewing, selection, and hiring compliance
• Onboarding and orientation best practices that support compliance, performance, and cultural integration
• Employment legislation, including ESA, OHSA, Human Rights Code, AODA, privacy legislation, and related standards
• Employee relations principles, including progressive discipline, attendance management, accommodation, and investigations
• Benefits administration, leaves of absence, and return-to-work processes
• Health & Safety systems, including training requirements, compliance obligations, and Joint Health and Safety Committee (JHSC) governance
• HR policy development, interpretation, and application
• Offboarding practices, including resignations, terminations, documentation, and risk mitigation
• HR systems, recordkeeping, and documentation controls

Skills:

• Managing full-cycle recruitment and onboarding processes
• Advising and coaching managers on people management and employee relations matters
• Developing, implementing, and interpreting HR policies and procedures
• Supporting Health & Safety training, compliance, and audit activities
• Providing functional oversight and direction to the Training Coordinator
• Analyzing HR data and preparing KPI reports and recommendations
• Communicating clearly, professionally, and consistently across the organization
• Maintaining accurate HR records and documentation

Abilities:

• Follow established procedures accurately and consistently
• Maintain confidentiality and professionalism at all times
• Manage multiple tasks and meet deadlines with attention to detail
• Recognize issues outside the scope of the role and escalate appropriately
• Communicate clearly and professionally with internal and external contacts
• Adapt to changing priorities and support multiple departments as needed

EDUCATION AND EXPERIENCE –

• Post-secondary diploma or certificate in Office Administration, Business Administration, Human Resources Administration, or a related field preferred
• Minimum 1–3 years of administrative or office support experience
• Demonstrated interest in pursuing a career in Human Resources, including continued learning, further education, and potential pursuit of the CHRP designation
• Effective computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn HRIS and LMS systems
• Effective written and verbal communication skills to support professional interaction with employees, candidates, and internal stakeholders
• Strong understanding of confidentiality and the ability to handle sensitive information with discretion and professionalism
• Experience supporting Human Resources, payroll, training, or Health & Safety administration considered an asset
• Manufacturing or industrial environment experience considered an asset

WORKING CONDITIONS –

• The Human Resources Assistant works in a primarily office-based environment with occasional presence in manufacturing areas. The physical demands outlined below represent those required to perform the essential functions of the role. Reasonable accommodation may be made in accordance with applicable legislation.
• Standing: Greeting visitors, filing, copying and supporting on-site administrative needs 10%
• Walking: Moving between departments, offices and assisting with coordination activities, approximately 15%
• Sitting: Office-based work including computer use, data entry, filing, scheduling, and administrative coordination, approximately 75%
• Occasional exposure to a manufacturing environment, including noise or production activity, Use of required personal protective equipment when on the shop floor.
• The position requires emotional awareness, discretion, and the ability to remain calm and professional when responding to employee concerns, confidential matters, or workplace issues.

At ECL, we take pride in maintaining fair, inclusive, and transparent hiring practices. Our recruitment process is entirely human led and does not use artificial intelligence or automated decision making tools in the evaluation of applicants.

Why Join Electrical Contacts Limited:

Electrical Contacts Limited is a proudly Canadian manufacturer located in Hanover, Ontario with more than 55 years of experience producing precision-engineered electrical contact materials and assemblies for global OEM customers in the electrical distribution and switching industries. We are recognized for our technical expertise, high-quality products, and commitment to continuous improvement. At ECL, innovation, integrity, and collaboration are at the core of everything we do. Our people are our strength, and we foster an environment where teamwork, professional growth, and open communication are encouraged. Joining ECL means being part of a company that values excellence, supports its employees, and takes pride in delivering reliable solutions that power industries worldwide.

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Profit sharing
• Tuition reimbursement
• Vision care
• Wellness program

Pay: CA$45,000.00 - CA$50,000.00 per year

Work Location: In person

Manufacturing Engineer Summary:

The Manufacturing Engineer is a key innovator at Electrical Contacts Limited, driving how our tooling, automation, and production systems evolve. This role blends creativity with hands-on engineering, transforming ideas into advanced mechanical and electromechanical solutions that power ECL’s manufacturing operations. From robotics integration to automation projects, this engineer develops high-impact systems that improve productivity, strengthen reliability, and accelerate our continuous improvement culture. Working closely with Tool and Die, Maintenance, Production, and Quality, the role is central to designing tools, fixtures, stamping dies, forming equipment, and automated processes that support our commitment to high-precision manufacturing. This is an opportunity to shape meaningful technical change, influence strategic priorities, and contribute to an organization that values innovation, collaboration, and engineering craftsmanship.

Key Responsibilities:

• Create detailed 3D and 2D designs in SolidWorks for mechanical, mechatronic, robotic, and automated systems.
• Apply mechanical and mechatronics engineering principles to develop reliable tooling, fixtures, and process-automation solutions.
• Integrate hydraulic, pneumatic, electrical, sensor, and control components into mechanical and electromechanical designs.
• Conduct tolerance analyses, GD&T evaluations, and dimensional stack-ups to validate design accuracy.
• Select appropriate materials and define heat-treatment processes, coatings, and surface finishes for tooling and fixtures.
• Collaborate with suppliers to ensure manufacturability, quality, and adherence to timelines.
• Provide hands-on technical support to resolve mechanical, mechatronics, or performance issues in production environments.
• Identify automation opportunities that reduce setup time, increase throughput, improve safety, and eliminate waste.
• Apply Lean Manufacturing, DFM, and value-engineering principles to new and revised tooling or automation projects.
• Develop automation improvements using robotics, sensors, actuators, motion systems, and control components.
• Participate in Kaizen, A3, and other continuous-improvement initiatives focused on automation and process reliability.
• Incorporate PLCs, HMIs, valves, sensors, and electromechanical devices into system designs.
• Lead design reviews, technical meetings, and supplier alignment sessions.
• Partner with Tooling and Die, Automation, Maintenance, Production, and Quality to ensure designs meet operational needs.
• Deliver engineering solutions that support ECL’s strategic pillars including productivity, innovation, reliability, and operational excellence.
• Develop tooling and automation improvements that reduce cost, extend tooling life, and enhance process capability.

Knowledge:

• Bachelor’s degree in manufacturing, mechanical or mechatronics Engineering.
• 5+ years of experience in mechanical and/or mechatronics design, tooling, and automation systems
• Mechanical and mechatronics engineering principles including robotics, hydraulics, pneumatics, and control systems.
• Stamping, press operations, machining, and assembly processes.
• Materials science such as heat treatment, coatings, and surface-finish specifications.
• GD&T practices, tolerance analysis, and dimensional study methods.
• PLCs, HMIs, sensors, actuators, valves, and core industrial control circuitry.
• Lean Manufacturing and Design for Manufacturability concepts.
• SolidWorks and AutoCAD for complex 2D and 3D modelling.

Skills:

• Designing robust tooling, fixtures, electromechanical systems, and automated processes using SolidWorks.
• Conducting GD&T evaluations, tolerance stack-ups, and dimensional validation.
• Integrating mechanical, electrical, pneumatic, hydraulic, and robotic components into engineered systems.
• Managing engineering projects through planning, design reviews, supplier coordination, and implementation.
• Preparing clear engineering documentation, drawings, and revision packages that align with quality standards.
• Investigating technical issues with a structured, analytical approach that supports production needs.
• Collaborating with suppliers and cross-functional teams to move designs from concept to production.
• Applying Lean and value-engineering practices to improve reliability, throughput, and cost efficiency.

Abilities:

• Coordinating multiple projects at once while balancing design work, troubleshooting, and production support.
• Prioritizing tasks and timelines effectively to meet shifting operational demands.
• Guiding cross-functional discussions and technical meetings to achieve alignment on project objectives.
• Translating complex engineering challenges into practical, manufacturable solutions.
• Supporting a fast-paced manufacturing environment with hands-on troubleshooting.
• Communicating design intent and technical requirements clearly to internal teams and external partners.
• Staying adaptable and proactive when project scopes, timelines, or operational requirements evolve.

Working Conditions:

• On-site engineering role during standard business hours, Monday to Friday, 8:00 AM to 5:00 PM.
• Sitting: approximately 60–70% of the workday performing computer-based design, modelling, analysis, and documentation tasks.
• Standing: approximately 15–20% of the workday while observing equipment operation, conducting troubleshooting, participating in design validations, and supporting production activities.
• Walking: approximately 10–15% of the workday moving between the engineering office, production areas, maintenance, tooling departments, and meetings.
• Extended computer uses and repetitive keyboarding required for CAD modelling, analysis, and technical documentation.
• Regular exposure to manufacturing equipment, stamping presses, automation systems, and tooling operations.
• Mandatory use of required personal protective equipment (PPE) when accessing the production floor, including safety eyewear, hearing protection, and steel-toe footwear.
• Occasional lifting of tools, fixtures, or components, generally up to 50 lbs maximum.
• Deadlines and priorities may shift based on production needs, equipment performance, and project timelines.
• Frequent collaboration with internal teams and regular communication with external suppliers and vendors.
• Limited travel to suppliers or vendors may be required.

At ECL, we take pride in maintaining fair, inclusive, and transparent hiring practices. Our recruitment process is entirely human led and does not use artificial intelligence or automated decision making tools in the evaluation of applicants.

Why Join Electrical Contacts Limited:

Electrical Contacts Limited is a proudly Canadian manufacturer located in Hanover, Ontario with more than 55 years of experience producing precision-engineered electrical contact materials and assemblies for global OEM customers in the electrical distribution and switching industries. We are recognized for our technical expertise, high-quality products, and commitment to continuous improvement. At ECL, innovation, integrity, and collaboration are at the core of everything we do. Our people are our strength, and we foster an environment where teamwork, professional growth, and open communication are encouraged. Joining ECL means being part of a company that values excellence, supports its employees, and takes pride in delivering reliable solutions that power industries worldwide.

Pay: CA$80,000.00 - CA$95,000.00 per year

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Profit sharing
• Vision care
• Wellness program

Work Location: In person

General Production Summary:

The General Production Associate is responsible for performing hands-on manufacturing tasks to support production schedules and meet customer requirements. This role requires a strong focus on quality, safety, and continuous improvement. Associates are expected to actively participate in production activities, follow standardized work instructions, and contribute to a team-based environment.

ECL is seeking individuals who are motivated to learn, willing to develop new skills, and committed to investing their time and effort into the organization. In return, ECL is committed to supporting associate development through training, coaching, and continuous improvement initiatives.

KEY RESPONSIBILITIES –

• Perform assigned production tasks in accordance with work instructions, production schedules, and safety requirements.
• Operate equipment and processes such as solder flush, infiltration, brazing, welding, stamping, sanding, assembly, and other trained operations.
• Conduct in-process and final quality checks using approved measuring tools and inspection methods as outlined in the Quality Control Plan.
• Accurately record quality and production data, including SPC data, as required.
• Perform visual inspections to ensure product meets quality standards and identify non-conforming material.
• Follow all health and safety policies, procedures, and safe work practices, including the use of required personal protective equipment.
• Maintain a clean, organized, and safe work area.
• Participate in training and cross-training to support skill development and operational flexibility.
• Communicate quality, safety, or process concerns to the Production Supervisor or Team Lead as required.
• Perform other duties as assigned to support production operations.

KNOWLEDGE, SKILLS, AND ABILITIES –

Knowledge:

• Basic knowledge of manufacturing or production processes in an industrial environment.
• Understanding of quality requirements, inspection methods, and the importance of meeting customer and internal specifications.
• Awareness of workplace health and safety principles, including safe machine operation, material handling, and use of personal protective equipment.
• Familiarity with standard operating procedures, work instructions, and control plans.
• Basic understanding of continuous improvement concepts and standardized work practices.

Skills:

• Ability to read, write, and communicate effectively in English.
• Basic math skills for measuring, counting, sorting, and recording production data.
• Ability to use measuring tools, gauges, and inspection equipment accurately.
• Strong attention to detail when performing repetitive tasks and quality inspections.
• Manual dexterity and hand-eye coordination for handling parts, tools, and equipment.
• Basic computer skills, including the ability to enter data and use production or quality systems; experience with Microsoft Office is an asset.
• Ability to follow instructions precisely and adhere to established processes and safety requirements.

Abilities

• Ability to follow instructions and standardized work procedures.
• Ability to visually inspect parts for quality assurance purposes.
• Ability to perform repetitive tasks requiring dexterity and coordination.
• Ability and willingness to cross-train and develop new skills.
• Ability to work collaboratively as part of a production team.
• Ability to wear required personal protective equipment, including a respirator, as required.

EDUCATION AND EXPERIENCE –

• High school diploma or equivalent is preferred.
• Previous manufacturing or production experience is an asset but not required; training will be provided.

WORKING CONDITIONS –

• Work is performed in a manufacturing / factory environment.
• Standing: required for the majority of the shift, approximately 65–70%, while operating equipment and performing production tasks.
• Walking: required throughout the production area, approximately 20–25% of the shift.
• Sitting: limited, approximately 5–10% of the shift depending on assigned tasks and typically associated with breaks or brief administrative or documentation activities.
• Work is performed on 12-hour continental rotation shifts.
• Work environment may include hot, humid, noisy, or dusty conditions depending on the process and area.
• Occasional lifting of materials up to 50 lbs may be required.
• Mandatory use of safety boots and required personal protective equipment at all times.
• Hearing, and respiratory protection may be required depending on task and work area.

Benefits:

• Company events
• Health Care
• Vision Care
• Dental care
• Life insurance
• On-site parking
• Paid time off
• Wellness program
• Profit Sharing
• Employee Performance Plan Bonuses
• Safety Shoe Allowance
• Attendance Bonus

Schedule:

• Continental Day Shift 7:00AM-7:00PM
• Weekends (as necessary)
• Holidays

Pay Range:

• $19.40-$28.00 Per Hour

Job Type: Full-time